Does not appear to be used other than light wear on the bottom. The connection tube has some wear on it. The nylon cord inside is frayed a little but it does not impact it at all. Its just poor design by ryobi with the hamding coming in 3 pieces but the cords are connected as 1 piece. Works just as it ahould and wont impact the unit. Everything there that should be. The RYOBI 40V 12 in. Cordless Electric Snow Shovel is a powerful and convenient tool for clearing snow from your yard or garden. With a 1200W engine and a 40V battery, this snow shovel can easily handle fluffy and light snow, with a clearing width of 12 inches. Its compact design, weighing 17 lbs, makes it easy to maneuver, while the wheel drive traction ensures good performance on flat and sloped terrain. The black and green color scheme adds a stylish touch to this cordless electric snow blower, perfect for outdoor maintenance in colder weather.