Outer box is damaged, but product inside is brand new, unharmed. Carriers are selected based our discretion. Please allow sufficient time for the package to be delivered. We are a small business and have no control over when the package gets delivered once we hand it off to the carrier. We only source product from legitimate, large retail partners. Each product has been carefully examined by our team of professionals. We are 100% confident that the products we sell are genuine. Please throughly research before purchasing if this is of concern. Feel free to ask any questions. I will respond fast! We try our best to describe every item accurately. But we are human after all! If we’ve made a mistake, please accept our sincere apologies and reach out to use right away. We will make it right! The Westinghouse WSnow13S 24V cordless electric snow shovel is designed to have the power of walk-behind machines, with the ease and freedom of cordless electric power. This gas-free, grab-and-go, battery powered snow shovel clears an impressive path 13-inches wide and 6-inches deep in every pass, moving a mind-blowing, snow-blowing 300 pounds of snow per minute, throwing it up to 20 feet away. With a strong and reliable low-maintenance push-button-start 400 Watt electric motor, you can easily remove snow anytime without worrying about refueling with gas or dealing with a long electric cord. Comes with a 24 Volt 4Ah lithium-ion battery and 2.2A fast charger that fully charges in 1.8 hours for a working time of 25 minutes for 2 inches of snow. That’s a lot of power packed into a small machine, so it’s lighter and more maneuverable than heavier clunky walk-behind snow throwers, making the WSnow13S 24V a perfect choice for snow removal for driveways, walkways, sidewalks, porches, steps and decks. It’s easy to carry and small enough to store by the door for easy anytime use. Ergonomic adjustable handle for use by all. So make traditional back-breaking snow shovels a thing of the past. And think twice about a clunky walk behind machine: now you can move snow easily with the Westinghouse WSnow13S 24V cordless electric snow shovel. Just clear your path and enjoy the snow. Ideal for Any Area: Our WSnow13S 24V electric snow shovel is perfect for easy and quick snow removal from driveways, sidewalks, walkways, porches, steps and decks. Strong Shovel: 120 Volt, 10 Amp battery operated electric motor powerfully throws 300 pounds of snow per minute, clearing an 11-inch wide, 6-inch deep path in every pass. So make short work of a standard driveway with our cordless snow shovel. Easy & Effective: Light-weight, cord-free and easily maneuverable, yet powerful enough to throw snow 20 feet, making this a great electric shovel for snow removal. Battery Powered Freedom: Comes with a 24 Volt 4Ah lithium-ion battery and 2.2A fast charger that fully charges in 1.8 hours for a working time of 25 minutes for 2 inches of snow.