This item came to me in the condition shown in the photos. I have not unboxed it or operated it. Please see the images to note the charger cable is not packaged the way it should be on a new device. There are scuffs and black marks across the charger base. The outlet-plug is slightly bent but should still plug in. The bag with paper work has been taped back closed. The external packaging box is in terrible condition. The machine itself looks fairly nice. There are some scuffs here and there where the box has been handled roughly and abraded the parts of the blower in contact with the box. The chute is packaged loosely and has been scuffed. The top logo area beneath the plastic wrap looks smooth and shiny. The wheels look to be in very nice condition and don’t show much, if any, signs of being rolled across anything rough. This includes two batteries that look great and were sealed up prior to photos. Box – Very damaged. Owners Manual – Resealed. Wheels – Light/No wear. If you have other questions about the condition please ask, I’m happy to clarify anything or provide additional photos upon request.